Firstly, a huge thanks for purchasing our themes. If you still had any problem with our theme, please feel free to contact us via our Support Ticket System in WordPress platform area then we will support you until you feel happy with our product!
How to Get Purchase Code for an Item?
To get the purchase code information, you can follow steps as below:
Step 1: Login into your Account on Themeforest.
Step 2: When successfully logged in, you can move your mouse on the username and go to your Account.
Step 3: Navigate to your Downloads tab.
Step 4: Now, search our Template, and click on Download then Click on ‘License certificate & purchase code’ (available as PDF or text file).
Now you there will be a file including the purchase code for this theme downloaded in your computer.
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Our Support Help Desks:
Documentation: Find documentation for themes and frequently asked question on our Documentation channel wpthemego.com/document
Forum Support: Join our public WPThemeGo Community at forum.wpthemego.com to find the frequently asked questions, post your problem and get support to solve it.
Ticket System: Submit a ticket about your problem on WPThemeGo Support at support.wpthemego.com to get help from the support team. All your information will be kept confidential.
Email Support: Contact us via email for presale questions about our themes and other questions via firstname.lastname@example.org.